Customers placing an order with Archway Enterprise Technology will be deemed to accept, agree and to be bound by our terms and conditions of sale as published on this website.
All our products are custom made and consequently, all sales are considered as final.
Our specific Terms and conditions of Sale are published below, last updated as of September 2021.
Invoicing and Payment
1. Quotations are valid for a period of 30 days from the date as stated.
1.1. Payment for your equipment can be made by the Bank Automated Clearing Service (BACS).
1.1.a. We will invoice you for the agreed equipment you wish to purchase and notify you of our bank details.
1.1.b. You can confirm your order by payment of the indicated deposit as quoted in our invoice.
1.1.c. The customer will be responsible for paying any final outstanding balance for all items prior to our release of said items prior to release as our terms are expressly Ex works.
1.1.d. Incoterms-EXW. "Ex works" means that the seller fulfils his obligation to deliver when he has made the goods available at his premises (i.e., works, factory, warehouse, etc) to the buyer. ... The buyer bears all costs and risks involved in taking the goods from the seller's premises to the desired destination.
1.1.f. All items remain the property of the vendor until such time as all money due for the purchase of invoiced items is received and cleared.
1.2. Tuffet and fan orders must be paid for in full, prior to construction, shipping costs to your address will be advised prior to shipping, if you request an estimate of shipping costs, the sums quoted are not binding on our part.
1.2.a AMD and Wind data display systems will require a deposit to the value of 60% for all goods ordered and must be paid into our bank account to confirm your order.
1.2.b Please note, your shipment of goods will be UNINSURED. If you want to insure your equipment for accidental damage during transit to your delivery address
1.3. When a deposit has been paid by the customer.
The Vendor will acknowledge receipt of the deposit into our bank account and inform the Customer of the "completion" date for the manufacture of the customers equipment,
1.4. The customer must then ensure that their final balance payment is made in a timely manner, prior so that the outstanding balance is paid, cleared and available in the Vendors account no later than the completion date as advised.
1.3. At this point in the proceedings, the customer assumes all responsibility for paying any shipping insurance required by the customer, the customer must immediately inform us if they wish their shipment to be fully insured during transit.
1.4. The final balance may include the cost of transportation and any specific insurance costs as required by the customer.
1.5. When the final balance has been paid, the title and ownership of goods now passes to the customer, expected delivery dates will be notified to the customer.
1.6. Deposit payments are due within 30 days from the date shown on the invoice, all price's quoted are in GB Pounds, all transactions are to be made in GB Pounds, all items must be paid in full prior to dispatch. The Customer is responsible for paying all International Bank Transfer Charges.
1.7. In the event of cancellation, bankruptcy, or default by the customer, in any manner, all deposits made for the procurement of goods are non-refundable.
1.8. Final balance payments are due within 10 days of notification to the customer that their equipment is available for collection or shipping, overdue invoice payments incur a 5% interest charge for every seven days overdue.
1.9. Equipment storage charges for overdue payments will be applied at a rate of £300.00 per week or part of until full payment is made.
Shipping
2. Our goods are sold as "Ex-works", if the customer requests us to arrange shipping, it will be arranged as "Air Freight" and delivered to the nearest airport able to provide import facilities, the consignment will be managed by a licensed international shipping agent, shipping charges may be amended at any time to accommodate fluctuations in charges.
2.1. All risk of loss will be passed to 'The Customer' when we deliver the order, or any portion thereof, to the carrier.
2.2. All costs and expenses relating to insurance, carriage in all respects, customs expenses, duties, taxes, etc. shall be the sole responsibility of the Customer.
2.3. Shipments will be insured by and at the Customer’s expense; we assume no responsibility for placing of any valuation upon the shipment, the Customer will be responsible for paying any and all such charges imposed by the courier.
2.4. Delivery dates are an indication of intention to comply but are not guaranteed and are not of the essence of any binding contract. All deliveries by road, rail, sea or air will be charged for as an extra cost to the Customer. Risk in goods passes to the Customer on delivery to the transportation agent or courier: Thereafter the Customer shall take all reasonable insurance for the items and their use.
2.5. Export/Import: Any and all contracts are subject to our obtaining any necessary export permissions as required by H.M. Government, the Customer is bound to obtain all necessary import permissions, failing which the Customer is in breach of contract. Pricing excludes shipping and handling, bank conversion charges, import duties or taxes, landing, warehousing unless otherwise agreed and stated in writing.
General Conditions of Sale
We are constantly seeking ways to improve the specification, design and production of our products, consequently alterations to our specifications take place continually, while every effort is made to produce up-to date literature and website content, the information published on this website or made available in any other manner should not be regarded as an infallible guide to current specifications, nor do they constitute a contractual agreement or offer for sale of any particular item of equipment.
3.1. We retain the right to substitute an improved model of display for one which may have been previously advertised and quoted in a contractual specification, provided that the newer model, in our opinion, exceeds the performance and specifications of the original display as quoted, in all matters pertaining, Archway Enterprise Technology decisions in this matter are final and will be the sole deciding factor.
4. Complaints; In lieu of all and any warranties, conditions or liability implied by law our liability in respect of any defect in goods or for any loss, injury or damage attributable thereto shall be limited to, at our option, (a) the supply of new goods in exchange for defective goods, or (b) repair at the manufacturers premises of defective goods, or (c) payment of value of defective goods; Save as foresaid and without prejudice thereto we shall not be liable for consequential or other damage howsoever arising.
5. We shall not be liable for any claim unless it is presented and detailed in writing, with supporting images showing the nature of the fault within the appropriate guarantee period for the item starting from the date of purchase.
5.1. All guarantees or warranties are issued to the original purchaser.
5.2. A purchasing agent may transfer ownership to their client providing they notify us of the full name, address, telephone number, email contact address and any other relevant details of the new owner, such as military rank and position or membership of an approved FAI organisation prior to the transfer taking place, their client will then become the officially registered owner (customer) and all responsibility for ownership will pass to the new owner, no further transference is permitted.
5.3. With specific regards to return of equipment, Archway Enterprise Technology shall not be liable, in any manner whatsoever, if on our initial inspection of the equipment, we find that the equipment has not been used according to the owner’s manual delivered with the equipment or if, in our opinion, the equipment has been damaged due to negligence during use by the customer. Our decision on this matter is final and may not be challenged.
Equipment Service Contract
6. Equipment Service Contract, this contract provides an annual servicing and maintenance facility; If a customer returns equipment to us for servicing or maintenance under the terms of a previously agreed "Equipment Service Contract"; we will provide all replacement equipment or components of such as found defective on an "at cost" basis to "renew" your system, plus any administration charges for securing, receiving and eventual inclusion into your equipment as required.
. Equipment Service Contract, this contract provides an annual servicing and maintenance facility; If a customer returns equipment to us for servicing or maintenance under the terms of a previously agreed "Equipment Service Contract"; we will provide all replacement equipment or components of such as found defective on an "at cost" basis to "renew" your system, plus any administration charges for securing, receiving and eventual inclusion into your equipment as required.
6.1. We will endeavour to keep the eventual cost to the customer as low as possible. We may, at our discretion, choose to provide you with an "upgrade" for your system or component if such is available and we deem it to be beneficial, in our joint interest, for your equipment performance.
6.2. Our hourly charge for any works carried out will be £15.00 per hour or part of.
6.3. The Equipment Service Contract enables the owner of the equipment to return their equipment to us for servicing and maintenance on an annual basis, the fee for our providing this service to the customer is £400.00 per year.
6.4. All outwards and return shipping charges are the responsibility of the customer.
6.5. Landing pads may be returned for refurbishment into an "as new" condition, if on inspection the landing pad is found suitable for such work by Archway Enterprise Technology, we will renew all components deemed necessary to prolong the working life of the landing pad, specific rates for this service will be advised to the customer, please contact us for further information about this service.
6.6. For customers without the benefit of an "Equipment Service Contract" - Our hourly charge for any works carried to your equipment will be £75.00 per hour or any part of, we will provide all replacement equipment or components of such as found defective, at a price which we will determine as cost effective to "renew" your system, plus any administration charges for securing, receiving and eventual inclusion of such components into your equipment as required.
6.7. Customers who wish to have their equipment serviced on site will be required to pay all our travelling expenses, overnight hotel accommodation and on site management fees by not later than 15 days prior to the agreed service date.
6.8. We will inspect and test each display unit; software updates will be installed as required and you will be informed of any additional work we consider necessary.
6.9 This equipment service contract does not cover damage or failure caused by or attributable to Acts of God, abuse, misuse, improper or abnormal usage, improper maintenance, or any repairs other than those provided by our Authorised Service Facility.
Please contact us for more information about the facilities and the benefit of an "Equipment Service Contract."
7. It is understood that our goods have a limited life, the length of which is determined according to the amount of use, the manner of use and the environment in which it is used, these constraints will affect the life of the product.
Consequently, our goods when used extensively will not last as long as when used occasionally, the Customer accepts that they have no claim by reason of goods deteriorating through use in whatever manner or environment of employment.
Inflatable Tuffet
We guarantee, that the inflatable tuffet will continue to function as designed for a minimum of five years providing that all instructions contained within the "Owner's Manual" are fully complied with at all times, our warranty is expressly for accidental damage sustained to the Tuffet whilst in use.
8. In respect that our tuffet may also include artistic designs, graphics, or text as supplied by the customer, our obligation, is to provide a tuffet to the customer’s order and is limited to supplying a tuffet with artistic designs, graphics or text, which is in our opinion is in compliance with any specification forming part of our contract or any part thereof.
8.a. We reserve the right to change colours, artwork, graphics, or text to fit our tuffet without prior notice.
9. Any tuffet returned to the company for work under guarantee or work undertaken at the customer’s request and at their cost, shall be returned properly rolled and in a clean dry condition so that work may commence immediately.
9.a. Should we find that the tuffet is not in a fit condition for work to commence immediately, the customer will be advised of such and consequently bear all costs incurred through our cleaning expenses to make the tuffet into a fit condition for work to commence.
10. All concepts, drawings, patterns, and designs remain as our intellectual property and must not be reproduced in any manner whatsoever without our permission in writing.
11. Trademarks™: We reserve the right to display our trademark on all our products. The terms Tuffet, ArchEnt automatic measuring device (Aamd), and WindCheck are recorded as trademarks™ by their inclusion on this website.
12. Legacy equipment AMD & WindCheck displays provided prior to April 2021 are to be serviced by the Original Equipment Manufacturer. please contact us for details.
13. Law: All contracts are produced in English; the official language of the United Kingdom of Great Britain and will be agreed and signed in the “English” language in accordance with English Law. This or any other (all) agreements shall be made and take effect as a contract made in England and in accordance with the laws of England and the Customer hereby submits to the jurisdiction of the High Court of Justice in England.
14. Agents, Dealers & Distributors have absolutely no authority to enter negotiations on our behalf, we will not be bound by any expressed or implied undertaking or representation.
15. Discounts are not applied to external cost items.
16. Product prices as shown exclude UK VAT, which will be applied at the current rate of 20% when applicable.
16.1. Owners of our systems who wish to transfer ownership of our products, must note; that they are exclusively subject to the contract as the original purchaser. No transfer of contractual obligations may occur without an agreed "contact transfer" signed and agreed by us.
16.2. Contracts may not be assigned in any manner by a re-seller to any future purchasers, the original purchaser, must, inform us of the intended transfer of ownership before any implied support becomes available.
16.3. All rights retained.
Competition Manager Software
17. Our software is provided with current FAI- I.P.C, C.I.V.L. and C.I.S.M. rule options allowing the user to select either F.A.I. or C.I.S.M. rules.
17.1. An annual "CMS" software update is available following the publication of the rules as published by the F.A.I; A small charge will be made for providing the software update and administrative costs.
17.2. Our software is provided to assist the management process of a competition; we accept no responsibility for how it is used, if you, the customer, notes a particular issue for their specific competition management purposes, you must inform us before using the software during a live competition. We will, subject to agreement by the customer to pay all costs incurred, provide a customised version of the software for your specific use.
17.3. Software license: the customer may use the software on one computer only, the customer must not sell, resell, rent, lease, supply, alter, adapt, edit, copy, publish or distribute the Software.
17.4. We may provide "Windows Laptop PC's" to our clients, when supplied with our software which is fully installed and tested, all technical enquiries are to be addressed by the OEM, we provide no warranty for these items.
License
18. You are licensed to access the content, information and services contained within our website for personal use only.
18.1. This license allows you to download and cache (using your browser) individual pages from our website.
18.2. This license does not allow you to download and modify individual pages or substantial parts of our website nor to make our website available via an intranet, where our website or a substantial part of it is hosted locally on the intranet in question.
18.3. Our website design, layout, content, or text cannot be copied, edited, or otherwise manipulated without our express prior written permission.
18.4. Our website cannot be placed within the frame-set of another site.
18.5. Third parties are not allowed to deep link to pages within our website, without our express prior written permission. All links (unless expressly permitted by us) should be to the main index page of our website. Furthermore, the content of such links, whether graphic or text should not be misleading, false, derogatory or in any other way offensive.
Website Copyright
19. All content, databases, graphics, buttons, icons, logos, layouts, and appearance are the copyright of ArchEnt, unless expressly acknowledged as otherwise.
19.1. Data mining, extraction, or utilisation of product information from our website is not permitted without our express prior written permission.
User Manuals
20. All manuals are published in the English language only; it is the responsibility of the end user who must ensure they fully understand the contents of any or all manuals provided and fully comply with all instructions before using our equipment.
20.1. ArchEnt will provide translated copies of our manuals if requested to do so, the purchaser will be required to pay all costs for the translation service.
These Terms and Conditions of Sale supersede all other previously published terms and conditions of sale.
21. No further liability is accepted.
Copyright © 2021 Archway Enterprise Technology - All Rights Reserved.
Company # 13654246 VAT registration 391292875 EORI GB074377491000